Welcome to Charter Security

We are currently redeveloping our website. We hope to launch our new website in early August.

Since 1980, Charter Security has been a market leading security services company within the M25 area and across the South East. Charter security specialises in the provision of security services for a vast array of industries including Commercial, Industrial and Government Services. We endeavour to provide tailored security solutions for your premises to safeguard your business and ensure the welfare of your personnel. Charter Security are part of the Grosvenor Services Group, an organisation specialising in the provision of facilities management services across the UK & Ireland.

If you have any queries, please do not hesitate contacting us at intel@charter-security.co.uk or by filling out the contact form in the provided tab.

Our Security Services

Our priority is to safeguard your business, your clients’ interests, and the safety of your personnel

We possess a professional and responsive service, designed to meet the specific needs of your company so that you can be reassured of the safety of your premises and your organisation.

In designing an integrated security solution, we recognise that companies have individual, specific requirements. We assess your set up, your objectives as an organisation and the potential risks to your business. We offer a range of security services which may incorporate Manned Guarding, Security Systems, VIP Protection, Dog Patrols, Key Holding, Emergency Response and a whole host of other security-related services.

Our tailored solutions all include:

Regularly scheduled contract meetings with clients
Ongoing health-and-safety and site audits, from our team of experts
Personnel Training tailored to the specific needs of your organisation
Annual strategic service reviews
Security expertise that is in line with the highest industry standards
The utilisation of the most up to date security technology

Rest assured that the vast experience of our senior team will be at your disposal. Our management structure is set up to allow us to share knowledge and expertise across sites and contracts, ensuring our clients get a consistently excellent service.

Our aim is not simply to comply with standards but to set them, and it’s important to us that we exceed our clients’ expectations wherever possible. As a result, we not only remain vigilant to security threats affecting your business, but continually look for opportunities to improve our service.

Manned Guarding

When you need a highly visible security presence

Our manned guarding service is designed to help prevent security incidents in your organisation. Not only do security officers in your workplace act as a deterrent, but in the event of any issues arising, you will have a security professional on hand who is familiar with all security procedures and is fully trained in response action.

Our manned guarding solution ensures the safety of your:

Employees and customers
Physical assets

We recognise that no two customers are the same and no two sites have the same needs. For this reason, every one of our solution proposals is tailored to meet your needs. We base our service design on a detailed risk assessment that we will carry out on your site.

We are a quality-led business – the pursuit of excellence is one of our values. This is visible in our assignment instructions, risk assessments and procedures. We also care about the welfare of our frontline staff, their development and wellbeing. This, we believe, leads to a better key-holding and alarm monitoring service.

Security Management

Complex security needs demand coordination and strong management

At Charter Security, we have the skills to bring together a variety of security services into a unified solution appropriate to your individual needs. Having conducted a site assessment, and taking into consideration your risks, we build a total security solution which can include, but is not limited to, the following services:

We recognise that no two customers are the same and no two sites have the same needs. For this reason, every one of our solution proposals is tailored to meet your needs.

Key Holding & Alarm Response

Everybody dreads that call in the middle of the night.

Our key-holding and alarm response service ensures that in the event of any alarm or access issue on your site, there is a team ready to assist which is familiar with your security procedures and fully trained in response action.

We can offer you peace of mind because:

Any activations will be handled, day or night, by a trained professional
Any issues will be dealt with quickly and efficiently
You and your staff will not be at risk

Remote Monitoring

It’s inevitable that your premises will be unmanned some of the time. How do you protect it when you’re not there?

We have our own dedicated 24-hour control centre from which we monitor your premises. We ensure there is no unauthorised access, that false alarms are not escalated, and that genuine alarms and security breaches are dealt with quickly and appropriately. Our highly trained professionals will act in accordance with procedures in a professional and efficient manner, assuring you that

Any incidents will be handled day or night by a trained professional
Any issues will be dealt with quickly and efficiently
Your premises will be protected