Control Room

Charter Security operate a 24/7 dedicated control room manned by experienced control room staff to assist both our clients and employees around the clock.
Ensuring that all your requirements are dealt with immediately, from onsite incidents, fire and emergency response, staff requests and extra cover.
Ensuring our staff are safe while on site is our priority. All lone workers conduct check calls to the control room on an hourly basis. This is monitored, if one of our officers misses a ‘check call’ the controllers put into place an agreed escalation plan.
Charter Security also can offer lone worker monitoring to our clients for their staff if required.

Charter Security operate a dedicated 24-hour control centre from which we monitor your premises. We ensure there is no unauthorised access, that false alarms are not escalated, and that genuine alarms and security breaches are dealt with quickly and appropriately. Our highly trained professionals will act in accordance with procedures in a professional and efficient manner, assuring you that:
– Any incidents will be handled day or night by a trained professional
– Any issues will be dealt with quickly and efficiently
– Your premises will be protected


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