FRONT OF HOUSE SERVICES

At Grosvenor Corporate Security, formerly known as Charter Security, we are committed to delivering exceptional reception solutions for our clients and their visitors. We understand that all front of house services are unique, and requirements can vary significantly. Therefore, we take great care to provide a tailored solution that is the perfect fit for each assignment.

To achieve this, we invest time in understanding the site, tenants, and visitors. We recognize that not all staff will be suitable for the culture of your business, and it is our mission to match the candidate to the client specification. We believe that this approach is essential to ensure that our clients receive the highest level of service possible.

We understand that first impressions count, and there is a very small window of opportunity to make your visitors feel welcomed and supported. Our staff undergo rigorous customer service training to ensure that these little things happen for the best possible guest experience. We believe that this attention to detail is what sets us apart from other security providers.

At Grosvenor Corporate Security, we recognize that a bespoke tailored solution is required for each client premises. We work closely with our clients to understand their unique requirements and develop a solution that meets their needs. We believe that this collaborative approach is essential to ensure that our clients receive the best possible service.

In conclusion, at Grosvenor Corporate Security, we are committed to providing exceptional front of house solutions for our clients and their visitors. We believe that our attention to detail, rigorous training, and collaborative approach set us apart from other security providers. We are dedicated to delivering the highest level of service possible and ensuring that our clients receive the best possible guest experience.