Front of House Services

Here at Charter Security, we are devoted to providing the best possible reception solution to you and your visitors. We appreciate that each front of house is different and unique to the building and your requirements, so it is imperative that we provide the right fit for each assignment.

This is achieved by investing the time to understand your site, your tenants and the visitors, as not all staff will be a good fit for the culture of your business. It is our mission to ensure we locate the best candidate for the role.

First impressions count and there is a very small window of opportunity to make your visitors feel looked after and taken care of. Our staff undertake customer service training to ensure these things happen. For example, eye contact and getting the details correct, are just a couple of things that can make an enormous difference to someone’s experience.

Charter Security understand that a bespoke tailored service is required each and every time.