Control Room

Charter Security operate a 24/7 dedicated control room manned by experienced control room staff to assist both our clients and employees around the clock, ensuring that all your requirements are dealt with immediately, from onsite incidents, fire and emergency response, staff requests and extra cover.

Keeping our staff safe while on site is our priority. All lone workers conduct check calls to the control room on an hourly basis. This is monitored, if one of our officers misses a ‘check call’ the controllers put into place an agreed escalation plan. Charter Security also can offer lone worker monitoring to our clients for their staff if required.